With the expansion in road network, motorization and urbanization in the country, the number of road accidents have surged. Road traffic injuries and fatalities have emerged as a major public health concern and one of the leading causes of deaths, disabilities and hospitalizations imposing severe socio-economic costs across the world. According to the Ministry of Road Transport and Highways data, during the year 2013, there were 4,86,476 road accidents, which resulted in deaths of 1,37,572 people and injury of 4,94,893 persons in India. These numbers translate into one (1) road accident every minute, and one (1) road accident death every four minutes.
Recognizing the importance of improving safe travel along National Highways, IHMCL intends to provide a 24×7 Helpline Call Centre Services to road users on National Highways.
Apollo Business Technologies, in partnership with Samarth Softech Solutions and Dhruv Consultancy Services will offer 24X7 customer support to road users on national highways for Delhi, Madhya Pradesh, Uttar Pradesh and Uttarakhand.
Salient Features of the Service
Apollo Business Technologies, in partnership with Samarth Softech Solutions and Dhruv Consultancy Services will offer 24X7 customer support to road users on national highways for Delhi, Madhya Pradesh, Uttar Pradesh and Uttarakhand.
Salient Features of the Service
- A single 4 digit Toll Free Universal Access Number
- One point contact for public in case of accident or other emergencies on National Highways.
- A single point contact for reporting issues related to National Highways i.e; information like
- obstruction of highways due to falling of tree,dharnas, flat tyres, bad road condition etc.
- Immediate help to road accident victims during the golden hour by making available ambulance,
- treatment facilities and cranes to remove wrecked vehicles from the accident site.
- Professional call center agents with 24×7 availability.
- Elaborate mechanism to follow-up on public complaints
RSS Feed